Tim, Randy, and Ramon – Thank you all for our beautiful new pool! We did it! Matt and I cannot wait for the memories we create with our family and friends around it. Thank you again!
Carolyn & Matt
We had Paradise Pools install a pool in our backyard this summer, and we had a great experience. Everyone we worked with at Paradise, both in the office and in the field, has been extremely nice, professional and competent. Randy was particularly hands-on and very responsive, answering our emails as quickly as possible. Tim and Rebecca were great at helping us make decisions in terms of the size/design of the pool and colors/tile to use. Paradise Pools is also very familiar with how to work with the City of Napa and PG&E to make sure we got all the approvals we needed to have the pool installed and pass inspection. We did have an issue with the automatic pool cover that was installed, and they worked diligently to get it fixed as soon as possible, without any extra hassle or charges for us. We would highly recommend Paradise Pools if you are looking to install a pool in Napa Valley!
I have to say these guys hands down did an outstanding job from start to finish! Any hiccup along the way Randy came out and fixed. All of Paradise Pool’s guys were very professional and did extremely clean work. I would say they definitely take pride in their work and I would highly recommend them.
If you are considering having an in-ground pool built you need not look any further than Paradise Pools. They are a phenomenal company. I have lived in Napa all my life and have had my share of experience with contractors, have not even had such a good experience.
All of the persons associated with the co., owners Tim, Randy, to office staff, Lauren and Rebecca were very nice and attentive to my questions and all aspects of the project. What was really impressive to me was the respect ALL the employees and sub-contractors showed us personally as well as respect for our property. When you have a pool built there are numerous persons coming and going as they move from one phase to the next. There was not one single worker who was not up to Paradise’s standards. But the best part of it all was the end result, a beautiful and well constructed pool, thank you all at Paradise Pools.
Paradise designed and installed our “spool.” (Large spa/small pool) and did an awesome job. That was YEARS ago and it’s still as nice as the day they finished it. We also use them for the weekly service and I can’t say enough good things about them. Today I looked out while the tech was here and he had taken the cover off and laid it out on the patio so he could hose it off and remove the tree droppings that had landed on it since his last visit. This isn’t part of our contract with Paradise, he just went the extra mile and we appreciate it! Not only that but they keep up on all the maintenance for us and let us know exactly what is needed and what to expect next. Overall from start of design years ago through right now we are very happy with Paradise Pools, and have recommended them to friends who are now in the middle of pool construction as well.
They were great. They gave us a fair estimate and did what they said they would do. The service and attention is first rate. If you are going to build a pool in this area they are the best choice by far.
These guys are honest and professional. They stand by their work and keep their appointments and commitments. We would wholeheartedly recommend them for your spa, pool or fountain work.
After lots of research, Yelp included, 4 proposals and 4 interviews, we chose Paradise Pools. What a great decision! Everyone from office (Tim, Rebecca, Lauren) to field (too numerous to name) was professional and extremely competent. Randy and Ramon were hands-on managers for the project. Any unexpected issues were quickly and calmly resolved by the unflappable Randy. No unauthorized change orders, no surprises, no negativity. You can expect to pay a bit more compared to other companies, but it’s worth every penny.
The people at Paradise Pools are excellent! They installed our pool about 10 years ago and they have been servicing it since. The pool has maintained its original look!